Deb Norton, MS, LCPC, NCC

1. What do you charge per session?

My fees are $130 for the initial session and $110 for each successive session. Initial sessions are 75 minutes in length and every successive session thereafter is 50 minutes.

2. What form of payment do you accept?

I accept Visa, MasterCard, and Discover, both credit and debit cards. I also accept pretax savings credit cards. In addition, I take personal checks or the exact amount of cash, as I'm not set up to make change.

3. Do you accept insurance?

I accept Aetna, Blue Cross/Blue Shield, Magellan and United Behavioral Health. If you have different insurance, we can still work together. Just contact me and I will coordinate your benefits for you!

4. How long does therapy take?

This depends upon the issues that you bring to counseling. Some things inherently just take longer. We can discuss your specific treatment plan and process when we speak the first time.

5. Do you see clients on Saturdays?

Yes! My Regular Office Hours Are By Appointment Only:

Sunday Out of the Office

Monday Out of the Office

Tuesday 1:00 pm - 8:00 pm

Wednesday 1:00 pm - 8:00 pm

Thursday 1:00 pm - 8:00 pm

Friday Home Office

Saturday 9:00 am - 2:00 pm

Although I don't see clients on Fridays, I am available for telephone consultations.

To schedule an appointment, call 224-406-1474.

6. My situation is complex. Can we talk before scheduling an appointment?

Absolutely! Just contact me directly at 224-406-1474 for a free 15-minute consultation.

7. What if someone in my family needs therapy too? Will you see them?

I don't have one hard and fast rule on this. However, our therapeutic relationship is the foundation of our work. So I'm cautious about bringing another person into that. The good news is that I have several talented and experienced colleagues with whom I work, and I'm more than happy to refer your family member to one of them, if the need arises!

8. Are you willing to talk to my spouse/psychiatrist/family about our work?

Willing yes, but it will require your written permission. There are rules regarding your confidentiality, and I will go over these with you during our first session.

9. What if I start therapy with you and I don't feel it's working for me?

This process is all about you! So if you aren't satisfied with our work, or you don't feel that I'm the right therapist for you, I will be happy to help you try to find someone who is.

10. What if I have an issue that you don't specialize in?

My profession requires that I only work within the boundaries of my training and experience. So it's important for you to tell me up front what your concerns are. If you need help outside my areas of expertise, I will refer you to someone with the appropriate training and skills.