Let's Make it Easy!
1.) Call me for your free consultation.
Therapy is all about fit. And the therapeutic relationship is much too valuable to leave it up to chance! So finding the right therapist can be the difference between affecting necessary changes in your life and just spending your time and money. I encourage you to choose someone with whom you feel a connection. Someone who hears you…
2.) What about insurance benefits?
I am in network with some providers and as a courtesy will submit charges to these plans for direct payment. However, if I’m not in-network with your plan, we can still work together as I will provide you a super bill for out-of-network billing.
3.) Schedule your initial appointment.
I can meet with most clients within a week of our telephone consultation; many within a few days.
If you are currently in a life-threatening crisis, please dial 9-1-1 or visit your local emergency room immediately! Crisis waits for no one – get the help you need now!
4.) Arrive to your appointment on time and we will get started!
It’s that easy!
Therapy FAQs
If you need to pay out-of-pocket for therapy, my fees are as follows:
Individual Therapy – Initial Session: $150
Individual Therapy/60 Minutes: $132
Couples Therapy – Initial Session: $175
Couples Therapy/60 Minutes: $150
I prefer cash or personal checks (same day-mobile banked).
*Note: Over-payments in cash will be credited to your account and deducted off your next session fee as I’m not set up to make change.
I accept Visa, MasterCard, American Express and Discover, both credit and debit cards and HSA/pretax savings credit cards.
I am in-network with some insurance companies. Just contact me and I will coordinate your benefits for you! If your insurance is too expensive to use or I’m not in-network with your company, we can work together to find a good solution!
That depends upon the issues that you bring to counseling. Some things inherently just take longer. We can discuss your specific treatment plan and process when we speak for the first time.
All therapy is done on a weekly basis until clients are ready to move towards discharge. Then an every other week option is available. I do not meet with clients less frequently as it’s not considered therapeutic.
If you are late to session, you will receive the balance of your time. It’s likely that I have clients scheduled after you so I need to respect that and stick to my schedule. If you miss more than 20 minutes of your session, there will be a late cancellation fee assessed ($132) and we will reschedule. It’s unfortunate, but missing that much of session makes it difficult for us to be productive. And if you’re on insurance, I can not bill for it.
I do bill for no-shows and late cancellations. However, I work really hard at avoiding them as I don’t want to be paid for work that I don’t do!
- I send you a text reminder (not a confirmation) the day before our session. This provides you the opportunity to cancel/reschedule up until midnight the night before your session.
- You may text, call, voicemail or email me any cancellation or needs to reschedule by midnight the night before and not be charged.
Unfortunately, I no longer do therapy on Saturdays. My regular office hours are by appointment only Monday thru Friday:
Sunday: Out of the Office
Monday: 12 Noon – 8:00 pm
Tuesday: 12 Noon – 8:00 pm
Wednesday: 12 Noon – 8:00 pm
Thursday: 12 Noon – 8:00 pm
Friday: Fill-in Sessions, Continuing Education & Meetings
Saturday: Out of the Office
Absolutely! Just contact me directly at 224-406-1474 or email me at deb@debnorton.com for a free 15-minute phone consultation.
I don’t have one hard and fast rule on this. However, our therapeutic relationship is the foundation of our work. So I’m cautious about bringing another person into that. The good news is that I have several talented and experienced colleagues in the local area, and I’m more than happy to refer your family member to one of them, if the need arises.
Willing yes, but it will require your written permission. There are rules regarding your confidentiality, and I will go over them with you during our first session.
This process is all about you! So if you aren’t satisfied with our work, or you don’t feel that I’m the right therapist for you, I will happily help you try to find a better fit.
My profession requires that I only work within the boundaries of my training and experience. So it’s important for you to tell me up front what your concerns are that bring you to therapy. If you need help outside my areas of expertise, I will refer you to someone with the appropriate training and skills.
